Shipping & Delivery Policy
Electapros (India)
Introduction
Electapros is committed to providing efficient, reliable, and timely delivery of products purchased through its platform. This Shipping & Delivery Policy outlines the terms and conditions governing shipping, handling, and delivery of products across India. By placing an order, you agree to this policy.
Shipping Coverage
We deliver across India. Availability depends on: • Seller service areas • Logistics partner coverage • Product size/type Remote areas may have limited delivery.
Delivery Timelines
Standard Delivery: • 3–7 working days Express Delivery: • 10 minutes – 24 hours (select locations) Timelines may vary based on external factors.
Order Processing
• Seller prepares order • Handed to logistics partner • Tracking shared Processing time: 24–48 hours (excluding holidays).
Shipping Charges
Charges depend on: • Product weight/type • Delivery location • Seller policies Charges shown at checkout.
Order Tracking
Track orders via: • Website/App • SMS / Email Status includes dispatch, transit, delivery.
Delivery Attempts
• Delivery attempted at provided address • Re-attempts possible • Extra charges may apply Ensure correct details.
Delays & Exceptions
Delays may occur due to: • Weather • Natural disasters • Transport issues • Government restrictions • High order volume
Damaged or Lost Shipments
Report within 24–48 hours. Platform will coordinate with seller/logistics. Resolution: replacement / refund / investigation.
Partial Deliveries
Orders may be delivered in parts due to logistics. No extra charges unless specified.
Customer Responsibilities
• Provide correct address • Be available • Check package condition Failure may cause delays.
Modification & Cancellation
• Address change before dispatch • No change after shipping • Cancellation as per policy
Contact Support
📧 support@Electapros.in 📍 Sitapur, Uttar Pradesh, India
